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Important Auction Changes Effective March 16th 2025
To enhance the bidding experience and improve efficiency, we’re making important changes to our auction format starting March 16, 2025. Here’s what you need to know:
Auction Format Changes:
- One Weekly Auction: We will now host one auction per week featuring approximately 14,000 items. The auction will close every Sunday from 11 AM to approximately 11 PM (ET).
- No Individual Items Under $20: Items with a retail value below $20 will no longer be listed individually. Instead, they will be bundled into “Mystery Boxes.”
- Starting Bid & Increments: All lots will have a starting bid of $5, with bidding increments remaining unchanged.
- No More Proxy Bidding: Max bids will no longer be accepted. When you place a bid, the amount you enter will be immediately displayed to all customers.
About Us
Payment & Pickup Policy Updates
- Manual Credit Card Payments: We will no longer automatically charge credit cards after the auction. If you choose to pay by credit card, a 2% processing fee will apply.
- Restocking Fees for Unpaid Orders: Any unpaid orders after the pickup deadline will incur a restocking fee equal to our buyer’s premium + seller’s commission.
- No More Curbside Pickup: Customers will now enter the building to pay and pick up their orders. We will have testing stations available for those who wish to check their items before leaving.
- Extended Pickup Window: You now have 5 days to pick up your items following the auction!
New Customer Service & Pickup Hours:
- Monday: CLOSED
- Tuesday: 10 AM – 5 PM (Expect longer wait times)
- Wednesday – Friday: 10 AM – 6 PM
- Saturday: 10 AM – 5 PM
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