Contact Team Encore

Good finds.Helpful people.

Questions about bidding, pickup or your order? Our customer service team is here to help.

We aim to reply within 48 business hours.

Help us find your order. Include your invoice number, lot number and a short description. Add photos if they help explain the issue.

Team Encore, together.

Visit & pickup

Find us in London.

Encore Auctions
23 Buchanan Court
London, ON N5Z 4P9

All times Eastern. Customer service closes for lunch 1:30 PM–2:00 PM daily.

Pickup appointments are required. Follow the booking instructions with your order and bring your paid invoice. See pickup FAQs.

Get directions

23 Buchanan Court · London, Ontario

Find the essentials on bidding, payment, pickup and item conditions.

Review the return conditions and contact customer service before bringing an item back.

For quotes, bookings and delivery updates, contact our independent partner, pkgPlace.